Agents ask American Airlines to roll back surcharge on GDS
Friday, December 17, 2021 2:57 PM

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Mumbai, Dec 17

The Travel Agents Association of India (TAAI) has expressed “serious concern” over the alleged plans by American Airlines (NYSE:AMR) (AA) to impose a surcharge on AA bookings made through Travelport GDS platforms (Galileo and Worldspan). “There are several worrying aspects of American Airlines attempt to force a Direct Connect model on travel agents worldwide. It will inhibit consumer choice, drive more cost to travel agencies and ultimately result in a less efficient and fair distribution model,” said TAAI in a statement. The agents have asked AA to abandon its plan to impose surcharges on agents and resume discussions with the GDS and travel agents, it said. — Our Bureau





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