Crucial.com Receives the Bizrate(R) 2010 Circle of Excellence Platinum Award for Providing Outstanding Customer Experiences
Monday, November 22, 2021 8:08 AM

Related Stories



Customers Recognize Crucial.com's Outstanding Online Shopping Experience

Nov. 22, 2010 (GlobeNewswire) --

Key Messages:

  • Crucial.com earned the 2010 Bizrate Circle of Excellence Platinum award for providing outstanding customer experiences throughout the year as rated by customers.
  • This is the 9th consecutive year that Crucial.com has earned a Bizrate Circle of Excellence award.


Multimedia Elements:

  • Current (real-time) Bizrate Rating for Crucial.com
  • Bizrate Press Release Announcing Winners
  • Crucial® Image Gallery (logos, products, etc.)

FREMONT, Calif., Nov. 22, 2010 (GLOBE NEWSWIRE) -- Crucial.com, a leading online computer memory upgrade destination,received the coveted Bizrate 2010 Circle of Excellence Platinum Award. Crucial.com marked its 9th consecutive year of earning a Bizrate Circle of Excellence award. The award recognizes online retailers that provided outstanding customer experiences throughout the past one year period, as rated by their own customers. This prestigious annual award is based on ratings submitted by buying customers immediately after purchase and after order receipt. The award recognizes the very best online retailers with high customer satisfaction ratings across seven metrics spanning the shopping experience, order delivery, product, and customer support.

"As an organization, everything we do at Crucial.com is directed by a set of uncompromising core values that help us focus our efforts on providing a truly outstanding customer experience," commented Roddy McLean, marketing director at Crucial.com. "One of these core values is making it easy for our customers to find exactly what they need—and this award is a validation that customers are truly satisfied with their experience."

Crucial.com was among 134 online retailers to win the Bizrate 2010 Circle of Excellence Award. Further, Crucial.com was one of only 34 retailers to receive the highest distinction: the Platinum Award. The Platinum Circle of Excellence is awarded to retailers that achieved an average score of at least 9.0 out of 10.0 in each of the following seven key satisfaction indicators:

  • Overall satisfaction at the point of sale
  • Product selection
  • Ease of finding what the customer is looking for
  • Repurchase intent after order receipt
  • Product met expectations after order receipt
  • On-time delivery
  • Customer support

The Crucial.com team believes that its comprehensive customer and product support options have earned it consistently high scores year after year. Crucial.com customers receive support before, during, and after their purchase. The Crucial Memory Advisor™ and Crucial System Scanner online tools help customers find the right memory for their system and offer a 100% compatibility guarantee, and US-based customer support call centers are available should users have any questions or problems. Additionally, many Crucial memory products have a limited lifetime warranty and now offer an extended 45-day money back guarantee.Customers can get started by finding a guaranteed-compatible memory upgrade option online at Crucial.com.  

Crucial.com is part of Micron Technology, one of the world's leading providers of advanced semiconductor solutions.

The Crucial logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=8353

Join the Crucial.com Community!

Like: www.facebook.com/crucialmemory

Follow: www.twitter.com/crucialmemory

Subscribe: www.youtube.com/crucialmemory

Register: www.forums.crucial.com/

About Lexar Media

Lexar Media is a leading designer, manufacturer, and marketer of NAND flash and DRAM memory products under the Lexar® and Crucial brand names. Lexar Media offers products in all major flash and DRAM memory categories, including USB flash drives, innovative backup drives, industry-leading memory cards for photography, and all popular form factors of memory cards for mobile devices. Under the Crucial brand, Lexar Media offers industry-leading solid-state drives (SSD) and more than 250,000 DRAM memory upgrades for 50,000 computer systems. For more information about Lexar brand products, visit www.lexar.com, and for Crucial brand products, visit www.crucial.com.

Lexar Media is vertically integrated with Micron Technology, one of the largest semiconductor manufacturers worldwide. Lexar Media, Inc. is a subsidiary of Micron Technology, Inc. Lexar Media is a division of Micron Europe Limited, a division of Micron Semiconductor Asia Pte. Ltd., and a division of Micron Japan, Ltd.

Lexar. When Memory Matters.™

About Micron

Micron Technology, Inc. is one of the world's leading providers of advanced semiconductor solutions. Through its worldwide operations, Micron manufactures and markets a full range of DRAM, NAND and NOR flash memory, as well as other innovative memory technologies, packaging solutions and semiconductor systems for use in leading-edge computing, consumer, networking, embedded and mobile products. Micron's common stock is traded on the NASDAQ under the MU symbol. To learn more about Micron Technology, Inc., visit www.micron.com.

©2010 Lexar Media, Inc. All rights reserved. Information is subject to change without notice. Lexar and When Memory Matters are trademarks or registered trademarks of Lexar Media, Inc. Crucial, the Crucial logo, and Memory Advisor are trademarks of Micron Technology, Inc. All other brand or product names are trademarks or registered trademarks of their respective holders.

CONTACT:  Crucial.com
          Media Contact:
          Sam Harmer, Public Relations Manager
          (208) 363-5645
          crucialpr@micron.com
          www.crucial.com

Lexar/Crucial Logo

(Source: PrimeZone )
(Source: Quotemedia)
 

Sponsors

Symbol :

Advertisement

Market news:

  • US lawmakers may vote on Armenian genocide measure Dec 18, 2021 04:03 AM

    • WASHINGTON - The House may vote next week on a measure that could damage U.S. relations with critical ally Turkey: a resolution declaring the World War I-era killings of Armenians a genocide.
    • House Democratic leaders had long set aside consideration of the draft resolution, and the measure was expected to expire as a new Republican-led House takes office next month.
    • House aides, speaking on condition of anonymity because they were not authorized to comment, said Friday that Democratic leaders have been discussing a possible vote with lawmakers.
      • Paris Vogue editor to leave after 10-year tenure Dec 18, 2021 03:56 AM

        • PARIS - Paris Vogue says its editor-in-chief, Carine Roitfeld, has decided to leave after a 10-year tenure in which the French fashion monthly became "a worldwide reference and indispensable magazine."
        • The magazine says on its Web site that Roitfeld's years as the top editor were marked by "constant growth" both in terms of circulation and advertising.
        • Xavier Romatet, the head of Conde Nast France, the French arm of the U.S. publishing house, said he "of course" regrets Roitfeld's decision to leave "even if I understand it."
          • James has triple-double, dominates again at MSG Dec 18, 2021 03:56 AM

            • NEW YORK - LeBron James always said he loved playing here.
            • James delivered another vintage performance at Madison Square Garden, scoring 32 points and finishing with his 30th career triple-double to help the Miami Heat beat the New York Knicks 113-91 for their 11th straight victory.
            • 6 jersey he hoped would belong to James - New York surged back to tie it at 57 at halftime.
              • $7.2B is recovered for Madoff's victims Dec 18, 2021 03:48 AM

                • NEW YORK - Many of Bernard Madoff's victims who thought they lost everything could get at least half their money back after the widow of a Florida philanthropist agreed Friday to return a staggering $7.2 billion that her husband reaped from the giant Ponzi scheme.
                • Picower was the single biggest beneficiary of Madoff's fraud.
                • He commended Picower's widow, Barbara, "for agreeing to turn over this truly staggering sum, which really was always other people's money."
                  • Congress rushes to finish bills before holidays Dec 18, 2021 03:48 AM

                    • WASHINGTON - Rushing to finish by Christmas, congressional Democrats worked Friday to secure Senate ratification of a new arms control treaty and to end the military's ban on openly gay service members as they neared the end of two tumultuous years of single-party government.
                    • Legislation to keep the federal government running until mid- to late February was also on the agenda, a matter for negotiations with emboldened Republicans who will take control of the House and add to their numbers in the Senate come January.
                    • He was looking for several more on his wish list - the arms control treaty and repeal of the military gay ban - to close out a politically tough year.

                      More news


Advertisement

    Recent Estimates

AnalystFirm NameSymbolEPS Estimate
jomariXXXXX CVG$0.31
XXXXXXXXXX RIMM$1.64
XXXXXXXXXX CRM$0.19
GEOXXXXX PAY$0.30
mrbilltraderXXXXX POT$1.59
XXXXXXXXXX OVTI$0.43
sam farahanXXXXX TECD$0.95
XXXXXXXXXX GSS$0.05
XXXXXXXXXX ABB$0.31
adfgafg ERTS$0.48