Fire Risk: Some HP Laptops Need Battery Replacements

HP recalls computer batteries over fire risk

Health Canada reports that HP Inc.

If you have an HP laptop, you'll want to see if your model is mentioned in the following laptop battery recall notice issued by HP.

HP has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be risky and a fire hazard.

The batteries were sold with several products including HP ProBooks, the HPx360 310 G2, the HP Envy m6, the HP Pavilion x360, the HP 11, HP ZBook Mobile Workstations and HP ZBook Studio G4 Mobile Workstations.

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The recalled batteries, which were manufactured in China, were sold from December 2015 until last month in various retail stores and online.

In contrast, in the United States, eight incidents involving overheated batteries and an incident resulting in injury were reported. Impacted customers should put their laptops in "Battery Safety Mode" and turn in the batteries for replacement as soon as possible. As these batteries are sealed inside the laptop, a qualified technician will be called upon to carry out the replacement. "For this reason, it is extremely important to check whether your battery is affected".

"For customers with five or more potentially affected batteries, HP has put in place a process to assist with validation and ordering". When enabled on an affected system, the battery will be discharged and then can't be charged (at least without disabling the safety mode).

HP has set up a recall site and released a BIOS update.

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