Paytm introduces Inbox with end-to-end encryption and message recall

A preview of the Paytm Inbox interface

It will also feature Orders, that will let you view your order and transaction updates and Games, which will be loaded with exciting Cricket and trivia-based games you'd love. These include 520 million smartphone users in India by 2020 and the fintech market growing to $2.4 billion by that time (it is now at half of this, $1.2 billion). Paytm Inbox is available for Android users since Thursday with iOS users to get it soon.

First of all, the foremost thing to note here is that both the message sender and receiver must be using the latest paytm app.

That being said, Paytm's new messaging platform will let users send photos and videos apart from text messages. You can find the Inbox in the bottom bar of the app, and when you start a new chat, you can see nearly all your friends since majority have used Paytm at least once since the demonetisation. WhatsApp just introduced the latter in its service and is supposedly working on a recall feature as well.

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We are delivering a quality service for making transactions through mobile and then we have realised that our customers will also like to communicate with friends, family members and thus we have installed the new feature. There is a need of social messaging, commerce and payments seamlessly blending into one another. "This will help us drive greater engagement on our platform and build a stronger bond with our customers".

In a statement, the company said that the platform has end-to-end encryption, and private and group chats are also available. In an attempt to dig at WhatsApp, Paytm received the Message Recall feature similar to WhatsApp's Delete for Everyone feature. Besides, paytm users can also check the status of the orders they have made. Once done, open the updated app and you will be able to see the "Inbox" feature at the extreme right of the bottom navigation bar.

Paytm is reportedly keen to emulate the popular IM service WeChat of China. Apps like BHIM, Chillr, PhonePe, Pockets, Tez, and TrueCaller have already integrated UPI, and there have been rumours that WhatsApp is looking to enter the mobile payments market in India by integrating the UPI mechanism.

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