FPL: Power To Be Restored To South Florida By End Of Weekend

City of Tallahassee

"That's affected roughly 4.4 million customers", Gould said.

Gould said the utility's communications system, which includes a new mobile app, online channel and phone number to call, is overloaded with inquiries from more than 5 million customers statewide. Those properties will require rebuilding before power can safely be restored, Garner said.

The company has pledged that all customers here will be back on line by September 22, except for those in areas with extensive flood or wind damage.

As of 7 p.m. Wednesday, 284,800 homes and businesses were without power in Broward County and 509,760 had been restored; 261,680 in Palm Beach County were out of power and 419,110 restored; and 378,850 were out of power in Miami-Dade County and 641,390 had been restored.

Florida Power & Light is working "hard" to keep pace with a flood of customer questions about power restoration after Hurricane Irma. In comparison during Hurricane Wilma, "we had 10,000 to 11,000 poles that were down due to wind".

"In those cases, it is possible you're served by one main feeder line and your neighbor uses another", Garner said. It also asked customers to not stop technicians to ask them when service will be restored because it slows down progress.

We start by repairing any damage to our power plants and the power lines that carry electricity from our plants to the local substations.

City of Tallahassee
City of Tallahassee Verified account @COTNews

Many outages, he said, were caused by debris, vegetation and falling trees and not necessarily the wind.

If you're wondering when you'll get your power back, you are not alone. "We've had minimal impact on our generation facilities".

Gould said there is no need to call FPL about outages, because "the smart grid network that we have in place lets us know when a customer is out of power".

Next, FPL tends to the "critical infrastructure", including hospitals and 911 centers, Gould said. "And then we go into the neighborhoods; we bring back those customers as quickly as possible".

Collier Utilities are warning those in areas that have water, but no power, to conserve water usage as pump stations are also without power, meaning that overuse of the utilities could lead to sewage backups into homes.

"If you are not sure, walk away from it, because you could have a power line that is still energized", he said.

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